Customer Support
Definition of Customer Support Hierarchical Category as it relates to Help
A sector of a business or organization that focuses on assisting customers by providing helpful information, solutions and advice related to their queries, issues or concerns about a product or service. This includes providing direct assistance to customers through various mediums such as telephone, email, social media, or live chat, to ensure customer satisfaction and retention.
External Links
Child Hierarchical Categories
After Sales Support
Call Center Support
Client Support
Customer Assistance
Customer Care
Customer Communication
Customer Complaints
Customer Engagement
Customer Experience
Customer Feedback
Customer Relations
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Email Support
Help Desk Support
Information Support
IT Support
Live Chat Support
Online Support
Phone Support
Product Support
Service Support
Software Support
Support Management
Support Services
Support Strategy
Support Training
Technical Support
Troubleshooting